Bob Carter’s baffling riddle (or, the mystery of the 19th new Toyota for 2012)
Coinciding with the 2012 Detroit Auto Show, trade publication Automotive News held its annual World Congress of car industry executives. Among the events on 10 January 2012 was Toyota Motor Sales U.S.A.’s Group Vice President and Toyota Division General Manager Bob Carter’s speech, which was already amply dissected and discussed in our previous Kaizen Factor […]